Property & Asset Management

Edge Property Management Experience You Can Count On

Edge Real Estate brings over 18 years of property management experience to our clients, including office and medical buildings, industrial warehouses, retail centers, and storage facilities. We have an experienced and knowledgeable staff that understands the demands of residential and commercial property.

Edge Real Estate works with all types of investors and property owners. We have succeeded in improving asset value, increasing cash flow, and improving the property to meet the future needs of our property owners. First, we inspect the property and meet your tenants. As your manager we want to develop a strong relationship with your tenants. By getting to know the tenants, we are able to determine what their needs are or maybe they are having problems and need to sublease. Our constant communication with your tenants helps us identify problems such as property condition issues, security issues and other concerns, which are not always identified by visual inspections. We then follow up with solutions that meet your needs as well as the tenants' needs.

Understanding Financial Performance

Edge Real Estate provides a full accounting service for your property with experienced staff that correctly accounts for all funds and maintains complete and accurate records. All funds are deposited into a federally insured financial institution trust account.

Reports You Will Receive

We will send you a monthly detailed report mailed monthly. This report will show you rents received and expenses paid for the previous month. With it you will receive a transaction register, so you will be able to further track income and expenses as well as a rent roll and a summary of delinquencies at the end of the month.

Collection of Rents

Edge Real Estate collects all the rents from your tenants monthly. We review the payment status of all tenants, and take care of all the notices to any tenants that are delinquent. We will discuss your options to use legal means to obtain restitution of the premises, or to encourage payment.

Maintaining your Property

Your property manager will supervise the completion of all maintenance using qualified maintenance staff or vendors that are part of a select list that Edge Real Estate has developed. That list is of vendors and contractors who are licensed and insured to provide the service you will need. Maintenance requests are generated through inspections, telephone requests, additional work as a result of previous or current jobs, or a preventive maintenance plan. Maintenance work is reviewed and authorized by the owner and manager, and assigned to the appropriate vendor. The manager then monitors the invoices for completion, quality, and costs. We will establish a spending limit, and any non-emergency work costing more than that limit will be reviewed with you before any work is started.

Edge Real Estate has a 24-hour emergency maintenance system. A senior property manager and a maintenance person are on call to take care of emergencies. If a potential property damaging, or life threatening emergency were to occur such as: water pipe break, fire, heating failure, roof leak, flood or other disaster, Edge Real Estate will assign a vendor or will respond within an hour to repair or secure the property. We will review all incidents to determine whether an insurance claim is necessary.

All maintenance work discussed below will either be handled on a bid basis or assigned as the need arises. You may choose to have your own contractor perform any of the work below. All maintenance work will be approved by the owner. Heating and Cooling

Edge Real Estate will develop a plan to manage the heating and cooling needs of your property. We will hire and supervise a qualified heating and cooling contractor to perform all maintenance and service. We will establish specifications in which the heating and cooling system will be maintained, and have the plan bid accordingly. All service calls are reviewed by the property manager and referred to vendor to resolve. All HVAC invoices are then billed to the tenants in accordance of their leases.

Electrical

Edge Real Estate will supervise all electrical work necessary. All maintenance requests will be reviewed by the owner and the property manager and assigned to the appropriate qualified vendor.

Plumbing and Fixtures

All appropriate plumbing and fixture work is done as requested. Edge Real Estate has a list of qualified vendors who can respond to plumbing problems immediately. Our manager will review the leases, to identify tenants who will be responsible for plumbing repairs. If the tenant is responsible for any work completed by the Landlord, the tenant will be billed and all appropriate action will be taken to collect any balance owing.

Maintenance Forms

Service calls are handled through the use of two forms that are used for maintenance control. The first is generated by our automated work order tracking system and is simply a work order. The work order is filled out and then reviewed by the property manager and the property owner unless damage to the property or bodily injury could occur. After the call is assigned to Edge Real Estate maintenance department, the call is completed and sent to the accounting department, where the amount is invoiced and paid, with property manager approval, from the appropriate account. If the call is assigned to an outside vendor, the information is entered into the maintenance database. Another form, which is used by our property managers, is our Inspection Sheet. This sheet helps guide our property manager to look at certain items that may cause problems. From the inspections the property manager develops a list of projects and work orders to be dealt with immediately or in the future through budgeting.

Keeping Your Tenants Happy

Edge Real Estate believes in forging strong partnerships between owners and tenants. These relationships enable us to know what is going on at a particular property. We visit with tenants to see what we can do for them. We find these informal meetings helpful as we identify problems at a property. They enable the tenant to voice concerns about the structure, management, other tenants, or neighborhood problems which adversely affect the tenants business.

Immediately after we are retained, we will send out letters to tenants introducing ourselves. Our manager will then meet with the tenants so we can start developing our relationship as soon as possible. Our experience shows us, the more we know about your tenants and your tenants business, the better we can serve them.

Edge Real Estate responds to any maintenance or service needs a tenant may have. Calls are routinely followed up within 24 hours, except in emergencies or during a system failure when immediate response is necessary. The Property Manager responds to any questions regarding leasing and rents. We send notices informing tenants of special maintenance projects. Finding the Most Qualified Tenant

Because Edge Real Estate is active in the market; our leasing agents can review a property easily and develop a plan to find you the most qualified tenant. Our agents regularly survey the market to determine whether your property is competitive. Once a week our leasing team meets to discuss their current projects. These meetings allow us to network within our company and tenants that will produce long-standing tenancies. We also network with other brokers who may have clients interested in your property.

As soon as we know your home will be available, we will begin the process of finding your new tenant. Immediately, we will place a sign on the premises, and then design a brochure and place the property on all rental database exchange companies. We will then follow up by advertising in periodicals attracting our target market. Our leasing agents will tour the property so they are all familiar with the premises.

Our Property Management Services Include:

• Monthly financial reporting
• Monthly payment of Operating Expenses and Debt Service
• Annual Budget projections
• Marketing, Leasing, and Advertising
• Collections and Evictions
• Lease Renewals
• Regular Property Inspections, Evaluations, and Supervision
• Supervision of all on-site Employees and Contractors
• Tenant Improvements and Construction
• Outstanding tenant and vendor relationships
• 24/7 Emergency Response